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🧸 bb piñata terms & conditions

Download Terms and Conditions PDF
Effective Date: (May 30, 2025)

1. 🧾 General Overview / Visión General

Welcome to BB Piñata! By using our website, booking services, or visiting our play space, you agree to these Terms and Conditions. Please read them with care—just like we care for your little ones!
Bienvenido a BB Piñata! Al usar nuestro sitio web, reservar servicios o visitar nuestro espacio de juegos, usted acepta estos Términos y Condiciones. Léelos con cuidado—¡así como cuidamos a tus pequeños!

2. 🎉 Bookings & Party Reservations / Reservas y Fiestas

  • Reservations are only confirmed upon full payment.

  • You may reschedule up to 48 hours in advance, subject to availability.

  • No-shows or last-minute cancellations may not be refunded.

  • BB Piñata reserves the right to refuse bookings that conflict with our policies.

Las reservas sólo se confirman con el pago completo. Puede reprogramar con 48 horas de anticipación, sujeto a disponibilidad. No se garantizan reembolsos por cancelaciones tardías.

3. 🌟 Memberships / Membresías

  • Members enjoy special rates, playtime bookings, and perks.

  • All memberships auto-renew monthly unless canceled before the renewal date.

  • Memberships are non-transferable and must follow conduct guidelines.

Las membresías se renuevan automáticamente cada mes a menos que se cancelen con anticipación. Son intransferibles y deben seguir nuestras reglas de conducta.

4. 👶 Safety, Conduct & Hygiene / Seguridad, Conducta e Higiene

  • Children must be supervised by an adult at all times.

  • Rough play, aggression, or dangerous behavior will result in removal without refund.

  • Our facility is cleaned daily with child-safe disinfectants, but please notify us of any chemical sensitivities or allergies.

  • Outside food may not be allowed during open play, unless approved by staff.

Los niños deben estar bajo supervisión de un adulto en todo momento. El comportamiento agresivo no será tolerado. Utilizamos desinfectantes seguros para niños, pero avísenos si su hijo tiene alguna sensibilidad o alergia.

5. 📸 Photo & Video Consent / Consentimiento de Foto y Video

  • BB Piñata may capture photos or videos during events for promotional use.

  • By entering our facility, you grant permission for your image (or your child’s) to be used in marketing materials unless you notify us in writing before your visit.

Podemos tomar fotos o videos durante eventos. Al ingresar, usted otorga permiso para que usemos su imagen (o la de su hijo) a menos que nos indique lo contrario por escrito.

6. 🛍️ Store Purchases, Shipping & Returns

  • We ship within the U.S., Canada, and Mexico.

  • International customers are responsible for customs fees.

  • Returns accepted within 14 days for unused items.

  • Personalized products may be non-refundable.

7. 💳 Payment, Pricing & Sales Tax

  • We accept major credit/debit cards and digital payments.

  • Prices include applicable taxes where required by law.

8. 📬 Communication & Notices

  • Notices from us may be delivered via email or posted on our site.

  • To contact us legally, please use our listed business address.

9. 🔐 Privacy & Data Protection

  • We respect your privacy. Your personal information is used solely to process orders and bookings.

  • We do not sell your information. See our full [Privacy Policy] for details.

10. 💼 Intellectual Property

  • All content, logos, and designs are owned by BB Piñata.

  • You may not reuse, repost, or sell our materials without written consent.

11. ⚖️ Limitation of Liability

  • Use of our space and services is at your own risk.

  • We are not liable for personal injury, lost items, or dissatisfaction unless required by law.

12. 📍 Governing Law

In the event of litigation both parties agree that the Law of the State of business registration of bb piñata shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

13. 🧩 Changes to These Terms

We may update these Terms occasionally. By continuing to use our site and services, you agree to any changes.

+ shoes off + socks on + playtime awaits
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Hours of Operation
Sunday-Friday
9 AM - 6 PM
Saturday
9 AM - 7 PM

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